Committed to Quality
NURTURE CHILDCARE AND EDUCATION SERVICES
wel come to
A NURTURING AND CREATIVE WORLD
PARENT’s HAND BOOK
0862613970 & 0433406466
We respect the individual needs and all our FDC Educators believe that with the right guidance and direction, children can be a successful “individual”. Our educational approach empowers our children to think and do differently and to pursue their learnings and understanding through play.
Our aim is to provide a warm and caring environment, where children can feel love, affection, safe and secure.
We also like to work in partnership with our families, friends and educators So New ideas always welcome. We respect and believe in adversity.
We also ensure and encourage educators to work on concept of family day care which is made to provide a great homely environment which is safe, stimulating and hygienic at all time.
Hamparbha sharma Director Nurture childcare and education services would like to take opportunity to thank you for choosing one of our family day care service. Our Family day care educator will look forward to provide quality of care to your child and family.
We value new themes and encourage all families to provide feedback or suggest their ideas to make best environment in our family day care services.
We also encourage to all families to keep visiting our website www.nurturechildcareservices.com to follow service’s and your child’s journey through attending one our dedicated family day care service.
How We are different?
Nurture childcare and education services is approving only dedicated and encouraged individuals only. Our well-educated Educators are committing to provide quality care and education.
Our commitment to our families is reflected in all that we do. We:
• Provide the children in our care with a happy and safe environment that recognises their individual skills, talents and interests
• Provide a wide range of educational resources that are age and developmentally appropriate for all children in our care
• Incorporate the use of technology, interactive whiteboards, music systems and iPad or tv’s to watch educational programmes. your child with endless opportunities to further their interests and gain experience with real life tools that they will use once they move further • Provide beautifully presented, easily accessible environments both indoors and outdoors that invite children to explore, make choices and empower them to make decision about their learning
• Are committed to providing child safe environments and all fdc educators are provided with regular child protection training.
• Seek feedback from all stakeholders in the service on our policies and procedures to ensure that they are meeting our families need.
ELIGIBILITY FOR BENEFITS (FROM JULY 2018 CCS)
Nurture childcare and education services is not Approved for CCB direct from the govt. Once we received the approval parents will be notified and Parent’s will not be able to received CCB till service will be approved for Child Care Benefits.
Child Care Benefit (CCB) is a payment made by the Commonwealth Government to help families with the cost of quality child care. A family’s eligibility is subject to an income test, which is administered by the Department of Human Services (DHS).
It is the responsibility of the parent to register for Child Care Benefit. Information and forms can be accessed from the DHS Office (through Centrelink) or families can call direct on 136 150.
With the introduction of the Government’s Child Care Management System (CCMS), families will receive a CCB fee reduction only if they have registered with Centrelink, are eligible for CCB, have a formal enrolment at the service and the service has received confirmation from the Government pertaining to the percentage of CCB they are eligible for. If parents are not eligible for CCB, full fees must be paid.
Most families are also entitled to 50% Child Care Rebate (CCR), which can be paid directly to the centre, further reducing your fees. Please check if you are entitled to this rebate with the DHS.
FROM JULY 2018 AUSTRALIAN FEDERAL GOVT. IS GOING TO INTRODUCE NEW CHILD CARE SUBSIDY (CCS) PLAN IN WHICH MORE FAMILIES TEND TO ELIGIBLE FOR THEIR CHILD CARE. PLEASE VISIT ONLINE FOR NEW CHANGES AND YOUR ELIGIBILITY CALCULATION.
It is very important to discuss or provide information about court order or restraining orders. Service and Family day care service will need the documents provided by the court.
Introducing your child to new fdc service care can be an emotional time. It is fair to expect some tearful goodbyes in the early days however; there are many ways to assist your child with this transition.
Prepare your child by attending the fdc service for an hour or two a week to familiarise themselves with this new environment. This is also a great opportunity for you to spend time with the fdc educators.
Understanding your child’s needs and providing an environment that meets those needs is crucial. Our educators play an active role in gathering information from you and your family to create a smooth transition between home and the educational environment.
On your child’s first day in care we assign a primary caregiver and child buddy to assist in settling your child each day.
Communication between parent, child and educator is crucial in helping our families to adjust.
We encourage parents to participate in our programs, allowing them an insight into their child’s day to day activities. Parents are welcome to spend time in the family day care service and share those special moments with their children during care time to check day to day progress of their child.
Some of the many ways we communicate include: books, newsletters, information meetings, daily parent information, feedback forms, special events, emails and daily routine. Please speak to your family day care educator regarding your individual preferences for communication.
It is important that educators and parents get to know each other to develop trust and respect. Children succeed when there is an open exchange of information that links the home with the family day care. It is helpful when parents exchange ideas about the child’s special talents and hobbies. Educators can then focus the child’s learning through their interests, strengths and abilities.
Children development record
With the permissions of parent Our family day care educators will do day to day observations which will help them to find child’s needs, interests and strengths.
Each child will have an individual portfolio of their learning at the centre. As a parent you can access, view and add to this at any time. Please speak to your child’s educators for more information.
Information regarding your child’s day will be documented daily for you to view. This includes details of sleeping habits, toilet practices, child’s response to the day and any health and safety issues that may have arisen.
Our educators will also speak with you informally upon collection of your child or through phone calls if any issues arise during the day.
Our day starts from Mat time in which all age group children interact and introduce to each other. They get a chance to express themselves and children 0 to 12 months also interact with all children by saying hi from Educators.
After finishing morning tea, we start our fun-loving activities e.g. art and craft, massy play, introduction with nature and surroundings with nature walk, music and dance is also part a part of daily routine, we love to play soccer, volley ball and other ball games. We try to make overall development with our unique ideas. We don’t recommend television watching more than ½ an hour which is only for children’s educational development.
We recommend and provide nutritious food according to Australian health dietary guidelines. We also take care special food need children in which special food can be provided on request. All menus will be made available from educators on their information Board.
Our routines allow times for individual play/learning, small group and large group play/learning sessions. Children’s language and literacy skills are further developed during these times as children are involved in storytelling, drama and games. Music also plays a large part during these sessions as children are able to experiment with dancing, singing and exercising their bodies.
Physical spaces are made available for children to engage in rest and quiet experiences. Educators provide a range of active and restful experiences and support children to make appropriate decisions regarding participation.
Each of our centre’s rooms is individual and unique and is tailored to suit the age and development stage of your child, the diversity of the educators, children, families, the wider community and are filled full of laughter, fun and educational resources.
Every room caters for all aspects of children’s learning including physical, social, emotional, personal, spiritual, creative, cognitive and linguistic. Children’s learning is dynamic and complex and the centre’s environment is designed for this.
As your child grows and develops so will their needs, interests and abilities. To cater for this, your child will gradually transition to the next room, after consultation with you.
Our transitioning procedure includes communication with families and involves educator’s careful assessment of your child’s records to ensure they are ready for the next step and then short visits to the new room to ensure a smooth transition.
At our family day care services, our Educators families and children work together to learn about and promote the sustainable use of resources and to develop and implement sustainable practices. Our centres have an environmental strategy which is consistently implemented at the centre. This can include recycling, use of recycled resources, energy efficiency, water conservation and more. Find out by asking how you can be involved in this by providing house hold recyclable materiel from your child’s fdc educator.
It is our policy that all families pay a one-time enrolment fee service levy is .85 cents per hour. Parents have to comply with the family day care educator’s fee policy. If educator want fee advance for every week or fortnightly then parents should pay them accordingly. The parent must then continue to pay the weekly fee in advance in order to maintain a credit balance equivalent to one week of fees.
All payments must be made via easy debit or according to educator’s convenient, all families must complete an easy debit application form upon enrolment. In consultation with educator you can find other options to pay.
If you are planning holidays, a holiday application form is available from the educator. This form must be filled out two weeks prior to the holiday.
All children’s booked days, including public holidays and absent days must be paid to retain your booking. Late fees are charged if children remain in the centre after closing times.
Two weeks’ notice is required if you wish to cancel a booking. Failure to do so will require parents to pay two weeks full fees. All accounts must be finalised otherwise family day care educator can send notice to families to pay remaining balance otherwise outstanding accounts will be forwarded to debt collection agencies. However other payment arrangements can be done if family is facing any trouble to pay their remaining amount. Nurture childcare and education services will try to provide full assistance and help in any financial trouble but can’t guarantee that it will according to the same as families expected from service.
National quality framework
The National Quality Framework is a Government initiative which sets a National Quality Standard creating greater consistency for early childhood education and care services across Australia.
This initiative aims to improve educator-to-child ratios in services, increased skills and qualifications, national regulations and a quality ratings system which will help you to make informed choices about the education and care you choose for your child.
Nurture childcare and education services aim is to exceed the national quality standard across all areas of our service and each family day care has a quality improvement plan in place to show what is happening in our centre to achieve this. This will look at areas such as educational programs and practice, children’s health and safety, physical environment, staffing arrangements, relationships with children and collaborative partnerships with families and communities.
For more information in regards to the National Quality Framework, please speak to Nurture childcare and education services Director or you can also find more information on the website: www.acecqa.gov.au
Early learning framework
The Early Years Learning Framework is a National Early Learning Framework for children from birth to five years. As the early years are a vital time for children to learn and develop, the framework has been developed to ensure your child receives a quality educational program.
Educators will use the framework in partnership with families to develop learning programs responsive to children’s ideas, interests, strengths and abilities and recognise that children learn through their play.
The Early Years Learning Framework describes childhood as a time of belonging, being and becoming.
• Belonging is the basis for living a fulfilling life. Children feel they belong because of the relationship they have with their family, community, culture and place.
• Being is about living here and now. Childhood is a special time in life and children need time to just ‘be’ – time to play, try new things and have fun.
• Becoming is about the learning and development that young children experience. Children start to form their sense of identity from an early age, which shapes the type of adult they will become.
Through the Framework’s five learning goals educators will assist your child to develop:
• A strong sense of their identity
• Connections with their world
• A strong sense of wellbeing
• Confidence and involvement in their learning; and
• Effective communication skills
Nurture childcare and education services also offers an extensive program based on the Framework. The Framework has a strong emphasis on play-based learning as play is the best way for young children’s learnings, providing the most appropriate stimulus for brain development. We aim to guide your child in becoming an effective learner through creating an environment that is challenging and stimulating. The overall aim of our programs is to help your child in developing all areas necessary for success now and in later years.
Watching Your Child’s Progress:
Using the Early Years Learning Framework your family day care educator will observe your child’s learning with your permission so they can build on it and plan the next steps. They will do this by listening, watching and talking to your child. Each child will have their own portfolio or collection of learning. This may contain photos and children’s work to show what your child is learning. This learning journey is available for you to view at any time.
Nurture childcare and education services has a number of policies and procedures pertaining to the care of your child. Our policies are located in the centre foyer and are available to review at any time. Below are some important policies to get you started. For more information on Nurture childcare and education services policies and procedures please speak with Hamparbha sharma Director/Nurture childcare and education services.
Accidents and Incidents
Our family day care educators take a proactive approach to safety at our services and conduct thorough risk assessments of all play areas so that effective supervision strategies are in place and each child can feel safe and free to explore their environment.
At all times educators are present in the service that hold Senior First Aid qualifications including asthma and anaphylaxis training. Should an accident or sudden illness occur educators will immediately commence first aid and you will be contacted to collect your child or in emergency situations advised of the plan of action regarding further medical treatment.
If, in an emergency, you or your authorised nominee cannot be contacted the Nominated Supervisor will provide the ambulance officers with information regarding your child. Full incident report will be made by family day care educator and will notify to family/Guardian and Nurture childcare and education services
Health and Hygiene
Children and educators are actively encouraged to practice good personal hygiene at the service. We believe that this helps to minimise the instances of illness at the service. We also believe that if your child is ill, the best place for them is to be at home where they can recover faster.
If your child presents at the centre with signs of illness the family day care educator may advise that they are not well enough to participate in the service’s daily activities and you will be asked to make alternative arrangements until they are well or the exclusion period has ended and seek medical advice (you may be asked to provide a medical clearance letter before your child can return).
Child Care Policies and Procedure
Should your child become ill at the service observation, documentation and first aid will commence and you may be contacted to collect your child from the service and seek further medical advice (Please note that Panadol is not regarded as a first response and can only be administered in emergency situations and with prior written parental consent). It is important that you read the service’s medication policy carefully to know the guidelines for educators to administer medication to your child including Panadol, prescription and non-prescription medication.
A list of common infectious illnesses, their exclusion periods and policies and procedures related to illness and minimising the spread of infectious diseases are available in the foyer.
Emergency evacuations as well as lockdown procedures are regularly practiced and the centre has individual plans if in danger of local emergencies, including cyclone, flood and bushfire etc. As part of our fire safety measures all children in attendance at the Centre are noted from the attendance sheet. Each child is identified during a fire drill. This is why it is important to ensure that you sign your child ‘IN’ and “OUT’ of the family day care each day.
As part of your enrolment process you will be asked to provide details of your child’s immunisation status. In the event of an outbreak of an infectious disease it may be necessary to exclude any children who are not immunised for their health and wellbeing. Non-immunisation may also affect your Child Care Benefit. For more information please refer to our immunisation, exclusion and notifiable disease family day care or Nurture childcare and education services policy available in the foyer.
If your child requires medication whilst in care, a medication record must be filled in and signed by a parent. The medication must be in original
packaging and accompanied by a prescription label / doctor’s letter (for non-prescription medication) which states who the medication is for and the dosage. Medication must be handed to a family day care educator and will be stored in a locked cupboard. Under no circumstances is any type of medication to be left in children’s bags. Please refer to the Medication Policy for further information.
We understand the important role we play in meeting the nutritional needs of children while in care. Children who attend a full day of family day care will be offered at least 50% of their recommended daily dietary intake while in care. We also have a commitment to assist families, who provide their children’s meals to develop healthy food attitudes and habits. Guidelines around healthy eating when food is supplied at the service or when families provide the food can be found in the foyer or by asking a friendly educators or Nurture childcare and education services.
As Australia is a culturally and linguistically diverse nation, we recognise the diversity of all cultures and provide opportunities for all children to develop an understanding of these cultures. Therefore, we aim to help foster in each child an awareness and acceptance of other cultures through integrating multiculturalism into our programs.
It is important to understand that cultural awareness is not tokenism, but is incorporated into our program on a daily basis. This can be achieved through providing and offering a range of books, music, cooking crafts, singing, clothing, play equipment and other subtle means.
Where possible, all parent information can be translated into required languages advised by families upon enrolment. The Nurture childcare and education services will provide the Interpretation Services contact number for families to access if needed.
Confidentiality of Centre Records
We value your privacy. For more information on our Confidentiality of Records policy, please head to our service website or ask your Nominated Supervisor for more information.
Our Educators take care to protect children from direct exposure to the sun. This is extremely important as children are very vulnerable to sunburn, which can increase their chances of skin cancer by almost 50%. This is one of the most common forms prevalent in Australia and skin damage from sunburn can never be repaired.
Our family day cares abide by all state regulations and the family day care building code in regards to the amount of manufactured and natural shade available in outside play areas. Shade structures are maintained and regular maintenance and safety checks are conducted as required, initiated by the Nurture childcare and education services.
We recommend that parents pack clothing for children that will protect them from the sun, including a hat, longer sleeved t-shirts instead of singlets and loose clothing which covers all of their body (i.e. no midriffs or bare backs).
Sunscreen will not be applied to any child without prior written permission from the parent as per the blanket permission form guidelines relating to the use of Foreign Substances. Sunscreen will be applied to children 20 minutes before going outside and regularly re-applied.
Literature on sun care is available at the centre and for more information on the centre’s Sun Protection policy, please ask to family day care educator or Nurture childcare and education services.
Please dress your child in play clothes that wash easily, so that your child may enjoy all the activities. In choosing what your child should wear to the centre, please consider the following:
• Your child will be working with messy materials such as paint, glue, water and sand so must be able to stand a little wear and tear.
• Clothing must provide some protection and be comfortable for both indoor and outdoor experiences.
• Children will be climbing, running, jumping and swinging so they will need clothes that
neither restrict their activity nor reduce their safety (e.g. Slippery shoes, long skirts)
• Children will need clothes which allow them for growing independence i.e. pants that can come off easily for toileting.
• Please name all clothing and footwear to avoid mixing or missing stuff.
PRIORITY OF ACCESS GUIDELINES
When filling vacant places there is priority level to be followed within the Priority of Access Guidelines: - A child at risk of serious abuse or neglect will on high priority of care and Family day care educator must have to follow emergency enrolment procedure instructed by Australian govt.
One of the main reasons the Australian Government funds for family day care or child care is, to meet the child care needs of Australian families. However, the demand for child care sometimes exceeds supply in some areas. When this occurs, it is important for services to allocate places to those families with the greatest need for child care support.
To ensure that the family day care adheres to the guidelines issued by the Australian Government, priority of access to child care will be given according to children falling in the following categories:
Priority 1: A child at risk of abuse or neglect Priority
2: A child of a single parent or of parents who both satisfy, the work/training/ study test under section 14 of the New Tax System (Family Assistance) Act 1999 Priority
3: Any other child
In relation to priority 3, there are some circumstances in which a child who is already in a child care service may be requested to give up their place or change days at the service in order for the service to provide a place for a higher priority child, but only if the parent is notified of this policy upon enrolment AND the service gives parents 14 days’ notice of the requirement for their child to give up their place or change days.
Within the main categories, priority is also given to children in:
• Families with low incomes
• Aboriginal and Torres Strait Islander families
• Parents or children with disabilities
• Families from non-English speaking background
• Single parent families
• Socially isolated families
DOCUMENTS REQUIRED FOR CHILD’S ENROLLEMENT
- BIRTH CERTIFICATE
- UPDATED IMMUNISATION RECORD
- DETAIL OF MEDICAL CONDITION/S IF ANY INCLUDING RISK MANAGEMENT PLAN
- DETAIL OF GP, PRIVATE COVER, AMBULANCE COVER
- COURT ORDER IF ANY
- ACCOUNT DETAILS OR PAYMENT TYPE
EVERY DAY NEED
A PIECE OF FRUIT
A WATER BOTTLE (LABELED)
A MINIMUM OF FIVE DISPOSABLE NAPPIES PER DAY
A BRIM STYLE HAT TO BE KEPT IN FAMILY DAY CARE(BROAD)
A SPARE SET OF CLOTH IN CHILD’S BAG
ANY FAVOURATE SLEEP TIME COMFY
A CLEAN BED SHEET
EMAIL: WWW.NURTURECHILDCARESERVICES.COM 0862613970 & 0433406466